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Bitrix24 Permissions ​

The Bitrix24 connector in LightLead requires certain access rights in the CRM system to work correctly.

Required Rights ​

CRM (crm) read rights are required for deals, contacts, companies, and settings. For UTM tags — access to deal fields. Without administrator rights, some data may be unavailable.

Checking Permissions ​

LightLead automatically checks access rights during the initial discovery. If any permissions are missing, you will see a corresponding warning in the interface.

Detailed Rights List ​

RightDescriptionRequirement
Read entitiesAccess to the list and contents of deals/orders/leadsRequired
Read pipelinesAccess to the list of pipelines and statusesRequired
Read usersAccess to the list of users/managersRecommended
Read custom fieldsAccess to custom field settings and valuesRecommended
Read contacts/companiesAccess to related contacts and companiesRecommended

Permission Limitations ​

Some operations may be unavailable without certain permissions:

  • Without pipeline rights: reports grouped by pipelines and statuses are unavailable

  • Without user rights: grouping by manager is unavailable

  • Without custom field rights: custom fields are unavailable in filters and reports

  • Without contact rights: attribution by contact data is unavailable

Updating Permissions ​

If you changed access rights in the CRM system, re-run discovery in LightLead:

  1. Go to the connection settings

  2. Click Reconnect or Refresh discovery

  3. Wait for the permission check to complete

Maintained by the LightLead Documentation Team · Last verified: 2026-07-25